1. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track it.
2. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other popular payment methods. Check our Payment Information page for a full list.
3. What makes your yoga products eco-friendly?
Our products are made using sustainable materials, ethical manufacturing processes, and have a reduced carbon footprint.
4. How do I care for my eco-friendly yoga product?
Each product comes with its specific care instructions. Generally, we recommend gentle cleaning methods using natural detergents to ensure longevity and maintain their eco-friendly properties.
5. How long will it take for my order to arrive?
Shipping times vary based on location and the shipping option selected. Usually it takes 3-7 days for your order to arrive. If we have run out of stock at our local distribution centre, products may take 15-30 days, however this is rare and you will be notified accordingly.
6. Do you offer international shipping?
Yes, we ship our products worldwide. Additional shipping charges and customs duties may apply for international deliveries.
7. How does free shipping work?
Free shipping applies to all metro areas. If you are outside the metro area, standard shipping will apply.
8. What is your return and exchange policy?
We offer a 7-day return and exchange policy for unused products in their original condition.
9. Do you collaborate with any environmental organizations or initiatives?
We proudly support and partner with various eco-conscious organizations. You can learn more about our partnerships on our Sustainability Initiatives page.